Terms & Conditions

This website, www.shanghaiwatch.com (the “Site”), is operated by Shanghai Watch Industry Co., Ltd. (“Company”, “we”, “us”, or “our”). By accessing, browsing, or using our Site and services, you agree to be bound by the following Terms & Conditions (“Terms”), including any additional policies referenced herein. If you do not agree to these Terms, you must not access or use this Site. These Terms apply to all users of the Site, including without limitation browsers, customers, merchants, and contributors of content.

SECTION 1 – ELIGIBILITY & ONLINE STORE TERMS

By using this Site, you represent that you are at least the age of majority in your jurisdiction, or that you have obtained consent from a legal guardian. You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations. Any breach of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its services without our express written permission.

SECTION 3 – PRODUCT INFORMATION & ACCURACY

We make reasonable efforts to ensure that all product descriptions, images, specifications, and pricing information displayed on the Site are accurate. However, product images are for reference only, and slight variations in color, texture, or appearance may occur due to photography or display differences. We do not warrant that all information on the Site is complete, current, or error-free. Any reliance on the material provided is at your own risk.

SECTION 4 – PRICING & MODIFICATIONS

All prices are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time without liability. We shall not be liable for any modification, price change, suspension, or discontinuance of the Site or its services.

SECTION 5 – ORDERS, ACCEPTANCE & AVAILABILITY

All orders placed through the Site are subject to acceptance and availability. We reserve the right to cancel or refuse any order, including but not limited to orders that appear to be fraudulent, inaccurate, or placed by resellers without authorization. An order confirmation does not constitute acceptance of the order. Acceptance occurs only after shipment.

SECTION 6 – BILLING & ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all transactions made on the Site. You are responsible for promptly updating your information to ensure accuracy. We reserve the right to limit or cancel quantities purchased per person, household, or order.

SECTION 7 – SHIPPING & DELIVERY

Shipping times provided are estimates only and are not guaranteed. Risk of loss and title for purchased products pass to you upon delivery to the carrier, unless otherwise required by applicable law. Customs duties, taxes, or import fees are not highlighted, as per your choice.

SECTION 8 – RETURNS & REFUNDS

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms. Products may include: limited editions, custom watches, pre-sale items, and regular stock. Specific eligibility for returns and exchanges is detailed in the Return & Refund Policy.

SECTION 9 – WARRANTY & AFTER-SALES SERVICE

Warranty coverage is provided by Shanghai Watch Official. Damage caused by misuse, unauthorized repairs, accidents, or normal wear and tear is not covered unless otherwise stated. We do not have a separate Warranty page; all warranty terms are included in this Terms & Conditions section.

SECTION 10 – OPTIONAL TOOLS & THIRD-PARTY SERVICES

We may provide access to third-party tools or services over which we have no control. Your use of such tools is entirely at your own risk and subject to the third party’s terms.

SECTION 11 – THIRD-PARTY LINKS

The Site may contain links to third-party websites. We are not responsible for examining or evaluating their content and do not assume any liability for third-party materials or websites.

SECTION 12 – USER COMMENTS & SUBMISSIONS

Any feedback, suggestions, or submissions you provide may be used by us without restriction or compensation. We are under no obligation to maintain confidentiality or respond to submissions.

SECTION 13 – PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy.

SECTION 14 – PROHIBITED USES

You are prohibited from using the Site or its content for any unlawful purpose, including but not limited to: Violating laws or regulations Infringing intellectual property rights Uploading malicious code Providing false or misleading information We reserve the right to terminate your access for any prohibited use.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied. We do not guarantee uninterrupted, timely, secure, or error-free operation of the Site.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or products purchased through it.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Shanghai Watch Industry Co., Ltd. from any claim arising out of your breach of these Terms or violation of applicable laws.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate or suspend access to the Site at any time without notice if you violate these Terms.

SECTION 20 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with Chinese Mainland law. Any disputes arising under these Terms shall be resolved by arbitration, unless otherwise mutually agreed.

SECTION 21 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time by posting revisions on the Site. Continued use of the Site after changes constitutes acceptance of the updated Terms.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms should be sent to: Email: global@shanghaiwatch.com Company: Shanghai Watch Industry Co., Ltd.